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Change or Stagnate

Change or Stagnate

Kaizen. This Japanese compound word translates to “change” (kai), and “good” (zen). Kaizen was the name of a technique Toyota used to become a giant in the auto industry.

In business, it’s also referred to as a Continual Improvement Process. It’s an ongoing effort to improve products, services, or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once.

It’s particularly important for small businesses to embrace change that improves business processes, especially when it relates to technology. Technological tools (like software, networking, computer hardware, etceteras) tend to improve exponentially every year, yet we find that some of our clients lean toward avoiding change, to the exclusion of “getting better all the time”.

Avoiding change or improvement in the area of Information Technology can have grave long term affects. Risks change every day, whether it’s a new malware threat, the threat of equipment failure, or even loss by missing out on powerful new features.

My job is to guide our clients safely, gracefully, and quickly through change that leads to improvement. I sometimes ask my clients to step out of their comfort zone so they can realize improvements, or to mitigate risk associated with stagnation of technology. I will never recommend change just for the sake of change, and I’d be doing my client a disservice if I was allowed their business technology to stagnate without counselling them against it.

Often, when we do recommend change, the result is more productivity, increased revenue, enhanced security, or more happiness– sometimes it’s all four.

Make friends with the CRA

Make friends with the CRA

Suzanne Morter, our Xero Cloud Integration Specialist, Bookkeeping and Accounting Advisor, and Virtual CFO spoke last night at a business mixer event at Cafe Haven in Sherwood Park. Here are her notes from her talk:

Cafe Haven TGIF Talk

And here is a link to her “Year End Procedures” article:

Year End Procedures

TGIF Business event @ Cafe Haven
Friday April 5th 6:30 – 9:00
Drinks, Presentation, Mixer and Music

Who We Are and How We Work

Who We Are and How We Work

The move to Apple technology and Cloud Accounting is exciting.  It is also worth knowing what is ahead before making the decision to dive in! 

Who we are and how we work

There are two facets to our business of Managed Services and Consulting.

Our Business Technology Analyst, Michael Reinhart, is a member of the Apple Consultant’s Network– an Apple organization which certifies the expertise of consultants in Apple’s business technology. He has a diverse background, having worked in advertising, manufacturing, and architecture before graduating B.Comm. with a major in Accounting and a minor in Computing Science.  He went on to achieve a Master’s in Business Analysis.  When asked, people will tell you that Michael operates with integrity, is passionate about delivering quality for all his clients and is constantly working to stay on the leading edge in both the world of the Cloud and its life-changing tools to help you run a virtually trouble free business.

Over the last 12 years Michael has also been a partner (and COO), of a thriving Professional Services practice that has clients across much of Canada.  You would think Michael has no down time – and sometimes that is true!  You can find him, though, catching a moment to race around his neighbourhood on an electric skateboard or updating his astonishing knowledge of an array of Apple tools, gadgets and, let’s be honest – toys!

Complementing this is Suzanne Morter – Business Happiness Consultant – Accounting, who brings an equally diverse background that includes the not-for-profit industry, hospitality, sports and fitness as well as entrepreneurship.  Her education includes a B. Management as well as a CPA (CMA) designation.  During her work in the accounting world, she also spent many years working as a corporate trainer and sales associate for the Dale Carnegie organization and brings her skills in communications, leadership and corporate solutions to her work with Above.Care.

If Suzanne has any driving mission since joining above.care™, it is to hear her Xero clients talk about how much “fun” their accounting is since making the switch.  Her deep desire to see people get excited about working on their business, seeing their profits rise and make sound decisions based on up to the minute financials has her advocating Xero to just about everyone.  Her diverse background allows her to “talk” accounting, hospitality, construction, service industry and sales as she already understands these businesses and is equipped to produce the best fit possible.  

As an above.care™ consultant, she spends time at the outset of any initial meeting to understand exactly what you are looking for, starting with your dreams of the perfect system to what you have now and how that gap can be narrowed.  Her capacity to get to the root of what is not currently working allows her to create the best possible solution.  She will also ensure that each business owner knows as much about their system, their profitability and future potential, as possible.  In a time where many business owners rely on their accountants to provide details of their business viability, Suzanne works to help owners take charge of their own success while literally watching that success happen.

You can find Suzanne in her free time walking two energetic puppies, racing around to soccer and badminton practices with her two teenage boys or at they gym – working to keep her strength up for the previous activities!

Both Michael and Suzanne are committed to the success of your organization – whatever that may be.  They are persistent, motivated and determined to get your business up and running on your new systems as quickly as possible to minimize the business disruptions that come with an accounting implementation.  They also operate with honesty and integrity and are committed to finding the best, most affordable solution for you.  They will also tell you if they are not able to provide a solution and do their best to refer you to someone who can.

Contact Us to talk about modernizing your business systems.

New Income Tax Forms for Canada

New Income Tax Forms for Canada

2018 brings some changes to personal income tax for Canadians. Here are the current TD1 forms for you and your employees:

Federal TD1: https://www.canada.ca/content/dam/cra-arc/formspubs/pbg/td1/td1-fill-18e.pdf

Alberta TD1: https://www.canada.ca/content/dam/cra-arc/formspubs/pbg/td1ab/td1ab-18e.pdf

And for those not in Alberta, the forms for all the provinces can be found at:


For any of your Xero, WagePoint payroll or Apple Technology needs, please contact us.

Your team at above.care™

We Are Now Network+ Certified

We Are Now Network+ Certified

Apple has raised the bar for their ACN members, and we’ve cleared one of the first hurdles.

CompTIA Network+ is a vendor neutral networking certification that is trusted around the world. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless networks. CompTIA Network+ certified individuals are in-demand worldwide.